Focus on Your Patient Care

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FREE Brainstorm!

Take advantage of your FREE Brainstorm to plan how Healthie:)Reception can handle your customer care, while you focus on your patient care.

Get started with Healthie:)Reception today and experience top-notch services across Australia, including professional call forwarding, Cliniko support, and phone answering.

Using a different appointment program? No problem. We seamlessly integrate with 16 different customer management systems, including Google Calendar.

NO Lock In Contracts!

There is nothing to tie you down! You have complete flexibility in customising the process, approach, and support to your needs.

Let’s get in touch to brainstorm how best we can help in your clinic.

When you decide to partner with Healthie:)Reception:

Tailored Reception Services

We LISTEN to your needs and tailor every step of our process to suit your clinic or service. Need changes later? No problem—just give us a call.

Fully Trained Reception Team

Our FRIENDLY, PROFESSIONAL, and FULLY TRAINED team follows your preferred process from the first ring to the final click.

Authentic Office Experience

Your patients will feel as though our Healthie:)Reception team is right in your office. All calls are RECORDED and emailed to you, so you can hear every conversation.

Talented Virtual Staff

We’ve sourced talented virtual staff who IMPRESS both you and your callers. Our team embodies your business ethos, maximising every interaction.

Effective Call Management

Each call is carefully managed to gather the RIGHT INFORMATION for swift action.

Call Recording Transparency

With call recordings, you’ll hear everything your Carer says to your callers, ensuring complete transparency.

Maximising New Patient Conversion

We make sure you NEVER MISS A NEW-PATIENT OPPORTUNITY, allowing you to focus on your patients and other important tasks.

Cost-Effective Staffing Solution

Save money with flexible, professional staff without the high costs of a full-time receptionist. Enquire about our virtual clinic support today.

Flexible Reception Support

Healthie:)Reception adapts to your needs, whether as backup or a complete takeover of your reception. Simply divert your calls to us.

Make a positive difference in your clinic today!

Client Testimonials

Hear from some of our happy clients!