Many happy clients!
Testimonials
Wondering if our Virtual Services are for you?
Please see what some of our existing customers have to say about our Virtual Medical Reception service.
Healthie:)Reception is proud to have many happy clients who appreciate our professional and caring approach.
Read more about our clients’ experiences below:
Brad
Osteopathy Noosa QLD – 10th October, 2024
It has really been brainstorm – divert calls and hit the ground running naturally. This has been super easy to have our calls and schedule appointments grow.
Nancy
Prosthodontics Warragul VIC – December 12th, 2023
Your assistance this year is so appreciated, the team does an amazing job. Have a lovely Christmas and New Year to you all.
Enjoy the break.
Vivien
Chiropractic WA – 21st October, 2021
Thank you for the update. Hope you and the lovely carers at Healthie have a wonderful Christmas party. Well deserved!
Cat
Podiatry – October 2019
Hey Team, Just wanting to let you know that a patient I had today Tom provided me with some amazing feedback in regards to our call team and custom service. He is someone who has working in hospitality his whole working career and was so happy with your professionalism and ease with booking.
He could not have spoken more nicely about his experience calling us and was more then happy with me to pass on the feedback. Great work team! keep it up!
Vanessa
Multi-Modality Clinic Sydney
I’ve been meaning to let you know that I’ve had lots of great feedback of late about our lovely reception staff!
Thank you for the help and care.
Jack
Sports Massage VIC – 5th January, 2021
Client email feedback: “What great customer service you just gave me, Thank you for assisting and answering all my questions. You don’t often get that these days so that was really cool to connect with you [Surfing wise] the way we did.
Got your email with all the appointment details; I’m really looking forward to meeting Darce.
Angela
Mitcham VIC – 30th March, 2024
Just letting you know today is raining lots in Melbourne, be prepared some of our elderly client may ring to reschedule.
Also thanks for doing a fantastic job at phone answering. I have clients who mentioned about the good phone call manners, thanks.
Colin
Podiatrist Harvey Bay NSW – 27th September, 2024
Hi Team, It has been a bit busy of late and is seems totally booked on my return in November. I have extended some of my start and finish times to fit some of our patients in and you will have to deal with the inevitable rescheduling and cancellations that will occur.
If I haven’t said it enough in the past I do appreciate you all for providing a service that gives me the ability to run my business and have time away. You are my support team…
Aaron
Functional Science VIC – 30th March, 2020
Thank you for giving us the additional help!
We appreciate your support now and over many years! I’m always getting comments about how good the person over the phone is. They always think they must be sitting at our reception desk in Richmond.
Jared
Medical Canabis Consultations – 25th January, 2022
Fantastic job team! The team is really confident with the phone calls now and know the information like the back of their hand! I have been really impressed with how much information you are able to give the patient. It really sounds like you run the place!
Heidi
Psychology – 23rd December, 2019
Really pleased with the support and it is going really well. Would love us to train the Medical Centre Reception Staff where we have our rooms who are shades of green compared to our Healthie Carers.
Urology VIC – October, 2024
We are a well-oiled team and the support to my wife and working in and out of different location clinics, hospitals and then theatre has been easier than I have heard it is for other specialists. Our patients are always suprised to receive thoughtful care.
Elliott
Physio and Remedial Massage – Richmond – 1st August, 2024
For years now we have enjoyed no ringing phones in our centres thanks to GOHealth and now Healthie Reception. The team masters the offers, the schedules, the cancellations, the notes to each team member, waitlists..
Anna
Cosmetic Beauty Glen Waverly Victoria – 22nd October, 2024
We might be a small clinic but your care just helps despite us being booked up. Never a complaint and hence why it has been easy to work together for years.
Joy
Podiatry QLD – January, 2020
Just had a lady on the phone and she wanted to thank Carer Kirsty for all your help with getting her orthotics sorted. She had her questions all answered and is very happy.
Adrian
Physiotherapy WA – 27th July, 2021
Great work whole team! Thank you for your professionalism and for being an important part of our Physiotherapy Team here in WA.
Pierre
Anesthesiology QLD – 14th February, 2020
Good day team. I would like to thank you for all your hard work over the last 12 months. The clinic is working well and we are able to grow with confidence that we can manage the increase load when it comes.
Craig
Podiatry VIC – July, 2017
Just had some fantastic feedback from a client who was super impressed with your help in organising their appointment.
Dedrie
Orthotics Sydney NSW – February, 2024
he was very impressed when I told her that it was an offsite booking team in QLD that made her appointment. She said the directions were spot on and they way the appointment was made was so good that she had no idea it wasn’t my own receptionist. Well done and THANK YOU !